FAQs
Southlake Tennis Center Frequently Asked Questions
Membership FAQs
Is Southlake Tennis Center open to the public?
Yes. Southlake Tennis Center is a city-owned public tennis facility in Southlake, TX open to the general public. Players of all ages and skill levels are welcome to join, reserve courts, and participate in programs.
Do I need a membership to play at Southlake Tennis Center?
Yes. A free membership is required to participate in activities at Southlake Tennis Center, including court reservations, programs, lessons, leagues, camps, and tournaments. Players must have a waiver on file in their membership.
Is membership free?
What type of membership should I choose?
Players should choose a membership based on their current residency. Southlake residents should select a Southlake Resident Membership. Non-residents should select a Non-Resident Membership. Residency in Southlake is determined by payment of Southlake residential property taxes. Members may not use business addresses or post office boxes to establish residency.
Can guests play at Southlake Tennis Center?
Who should I contact with membership questions?
Please contact Southlake Tennis Center in Southlake, TX at (817) 421-5605 for help with membership questions.
Court Reservation FAQs
How do I reserve a tennis court at Southlake Tennis Center?
Court reservations are made by phone only. To check availability or reserve a court, call (817) 421-5605 during business hours.
Can I reserve a court online?
How far in advance can I reserve a court?
What information do I need when reserving a court?
Please have the names of all players ready when booking. All players must have a membership to be listed in a court reservation. Players may have no more than one court reservation at a time in the court book.
How much does it cost to play tennis at STC?
Outdoor court fees are $4 per player for Southlake residents and $5 per player for non-residents. Indoor courts include an additional indoor court fee of $30.00 for 1.5 hours.
Do I need to check in before playing?
Indoor Court FAQs
Does Southlake Tennis Center have indoor courts?
Yes. STC has 2 indoor climate-controlled courts available for year-round play in Southlake, TX.
How do I book an indoor court?
Indoor courts can be booked through the Pro Shop by calling (817) 421-5605.
How long is an indoor court reservation?
Indoor court reservations are for up to 1.5 hours of court time. Courts can be reserved for 30 minutes, one hour or 1.5 hours.
How much does an indoor court reservation cost?
Indoor courts require an additional $30 indoor court fee, plus regular per-player court fees.
Do I need to list all players for an indoor court reservation?
Yes. All players attending must be members of STC and listed when the indoor court reservation is made. The person who made the court reservation must be present at check in.
Can I cancel an indoor court reservation?
No. Once indoor courts are booked, cancellations cannot be accepted.
Cancellation & Payment FAQs
What is the cancellation policy for outdoor courts?
Outdoor court reservations, private lessons, and drills require at least 24 hours’ notice for cancellation.
What is the cancellation policy for indoor courts?
When is payment required?
What happens if I cancel an activity after being charged?
If players have been charged for an activity that is cancelled due to weather, they will automatically receive an account credit.
Can I withdraw from junior program classes?
Our junior program is runs during the school year. After Session 1, we auto-enroll students into our classes. Parents will have a week to withdraw from the classes without penalty. Once a session starts, we are unable to cancel registration or provide refunds.
Facility FAQs
What amenities does STC offer?
- STC offers 17 outdoor hard courts
- 2 indoor climate-controlled courts
- A full-service pro shop
- Racquet stringing
- Demo racquets that can be used on site
- Locker rooms
- The Club Room for meetings and quiet work
- Water filler and water and ice station.
What is the dress code?
Can I bring my own ball machine?
Can outside coaches teach at STC?
No. Only Southlake Tennis Center team members and authorized instructors may provide lessons or training at the facility as they are covered by facility insurance. Teams may not bring pros to provide warm ups prior to matches, but they are welcome to supervise a warm up and stay to observe match play.
Weather & Safety FAQs
What happens during bad weather?
Does STC follow CISD school closures?
What happens if the lightning alarm sounds?
Are service animals allowed?
Players who bring service animals will need to answer the following questions: (1) Is the dog a service animal required because of a disability? and (2) What work or task has the dog been trained to perform?